Finibanco Project
OBJECTIVES
The purpose of the Finibanco Project is to reconcile the three types of interest that converge in the project - Customers, employees and shareholders - giving priority to the Customer.
For us, only the total satisfaction of our Customers can create the necessary conditions for the fulfilment of employees and shareholders wishes.
Finibanco also seeks to contribute to the development of the Portuguese economy, by providing its capabilities, in a committed fashion, towards the sound management of financial resources, directing them towards the projects and sectors with greatest growth potential.
BUSINESS AREAS
The Finibanco Group, through its Associated Companies, covers most of the Financial Products and Services segments, in the following three main areas:
Traditional Banking
Consists of deposit taking and credit concession to companies and private individuals, including specialized credit such as consumer credit, housing loans or lease-purchase financing and leasing, as well as treasury services and payment modes.
Investment Banking
Includes the provision of financial counselling, research and securities brokerage services.
Asset Management
Includes the management of individual (personalised service) and collective (Securities Investment Funds and Real Estate Investment Funds) financial assets.
STRATEGY
At Finibanco we have adopted a set of principles and values that sustain and provide meaning to our business strategy:
DISTRIBUTION NETWORKS
At Finibanco we attribute great importance to contact with Group Customers. This is why we are committed to the development of multiple access channels, allowing Customers to select the most convenient mode of access at every moment:
The purpose of the Finibanco Project is to reconcile the three types of interest that converge in the project - Customers, employees and shareholders - giving priority to the Customer.
For us, only the total satisfaction of our Customers can create the necessary conditions for the fulfilment of employees and shareholders wishes.
Finibanco also seeks to contribute to the development of the Portuguese economy, by providing its capabilities, in a committed fashion, towards the sound management of financial resources, directing them towards the projects and sectors with greatest growth potential.
BUSINESS AREAS
The Finibanco Group, through its Associated Companies, covers most of the Financial Products and Services segments, in the following three main areas:
Traditional Banking
Consists of deposit taking and credit concession to companies and private individuals, including specialized credit such as consumer credit, housing loans or lease-purchase financing and leasing, as well as treasury services and payment modes.
Investment Banking
Includes the provision of financial counselling, research and securities brokerage services.
Asset Management
Includes the management of individual (personalised service) and collective (Securities Investment Funds and Real Estate Investment Funds) financial assets.
STRATEGY
At Finibanco we have adopted a set of principles and values that sustain and provide meaning to our business strategy:
- We adhere to the cultural and ethical values of our reference shareholder, the Vicaima Group, founder of the Bank;
- We preserve the independence of the Institution and give privilege to the path of organic growth;
- We focus our activity on the Customer, which is given priority within the development of our project and is recognized as its main raison d'être;
- We give privilege to the SME and Medium and High Net Worth Individuals segments;
- We offer our Customers a global financial service, yet adequate for every profile;
- We believe that the differentiation of the offer is based on the quality and personalization of the service, aspects that we value more than dimension;
- We assume a conservative position in risk-taking;
- We are committed towards financial innovation to increase the degree of satisfaction of our Customers;
- We believe that technology is vital for good service and good management and thus invest in it.
DISTRIBUTION NETWORKS
At Finibanco we attribute great importance to contact with Group Customers. This is why we are committed to the development of multiple access channels, allowing Customers to select the most convenient mode of access at every moment:
- Network of more than 170 Branches, distributed throughout the Country;
- Network of more than 200 Business Promoters, present all over the Country;
- Telephone Banking, available 24/24;
- Homebanking, via Internet, available 24/24;
- An on-line brokerage service via Internet - Homebanking;
- Extranet Channel, between our Associated Company Finicrédito and the most significant points of sale with which agreements have been established;
- ATM/POS network, channel shared with the financial sector.